At AF Kenya, we are committed to providing you with a smooth and discreet shopping experience. Our shipping policy outlines the details of how we handle orders, shipping times, and delivery methods.
Order Processing Time
- All orders are typically processed within 1-3 business days. Processing time may vary during peak periods or holidays. You will receive a confirmation email once your order has been shipped.
Shipping Methods
- We offer several shipping options to suit your needs:
- Standard Shipping: Delivery typically takes 3-7 business days within the contiguous United States.
- Expedited Shipping: Delivery typically takes 2-3 business days.
- International Shipping: We also offer international shipping options, with delivery times varying based on the destination country.
Shipping Rates
- Shipping costs are calculated at checkout based on the weight of the items and the shipping method selected. We strive to keep our shipping rates competitive and transparent.
Discreet Packaging
- We understand that privacy is essential when it comes to adult products. All orders are shipped in plain, unmarked packaging to ensure discretion. There will be no identifying labels or logos indicating the contents of the package.
Tracking Your Order
- Once your order has been shipped, you will receive an email with tracking information. You can use this tracking number to monitor the status of your shipment until it arrives at your doorstep.
Delivery Issues
- If your package is lost or damaged during transit, please contact us at [contact email] as soon as possible. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
International Orders
- For international orders, please be aware that customs fees and import duties may apply depending on the destination country. These fees are the responsibility of the customer, and we recommend checking your local regulations before placing an order.
Contact Us
If you have any questions or concerns regarding our shipping policy or need assistance with your order, please feel free to reach out to our customer service team at [email protected] or 888-933-894 We’re here to help!
Thank you for choosing AF Kenya. We look forward to serving you!